Quote:
Originally Posted by Flabbibulin
not a cool story, but BA told my cousin to pound sand when she had to cancel a trip to Calgary because of breast cancer diagnosis.
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That super sucks, but honestly, that's what travel insurance is for. I can't blame the airline - they're running a business and I think it's unfair to hold them responsible for somebody else's medical troubles. They sell insurance specifically to address unforeseen problems like this.