Getting refunded for returning my equipment at the end of August sure has been a pain in the ass. After seeing they had taken out over $500 from my bank account a couple weeks ago I contacted them on their chat.
The guy told me the only way they can refund me is by credit card so he calls and gets my info and says it will take 3-5 days. A week goes by and nothing so I contact them again on chat and the woman tells me there's no notes about them processing the refund but she will send it again and leave a note.
I check again this morning and still nothing so I decide to phone this time. The guy tells me because my credit card has never been used for payments they cant send a refund to it so they will have to send a refund cheque. Why the hell didn't they just send me a refund cheque the first time? This has annoyed me so much that when I do move someplace else I may not even go back to Shaw.
Last edited by Inferno; 10-12-2017 at 05:20 PM.
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