What. I don't get is the complaints about customer service?
What do people expect. I've been an STH for 6-7 years and i've never been treated poorly.
The principle thing I am buying is the seats that allow me to access the venue and watch the hockey. I think most of the money goes to the players, coaches, venue. It's really a simple transaction. If you don't want seats then you don't have to be there. But why are you upset you don't want seats? Then also, if you been to so much hockey you'd rather be on your bike outside instead of watching a hockey game, why complain about the product? You don't buy it. Why come back and trash it or pretend you are cancelling seats because of customer service? Or a simple increase of 5$ a game. Has anyone got a tax bill from the city of Calgary lately?
Then if have issues they have an office, but what is the issue? Sounds like a 1 star Yelp review because you can't give zero stars. Then, moving beyond that, i've gone down to the STH event and they put a great spread on, treat us well, let us ask questions, prizes. Then they always thank season ticket holders through the years for being involved. Pretty nice. If I need a ticket reprint they do it.
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