I think the bottom line is she could have made her point without the nasty description of some random guy she was hooked up with. If she wanted to argue her position in a lawsuit she could have done so in that forum. If she wanted a headline story then she certainly went about doing that the right way.
A few years ago there was a business in Calgary that advertised themselves as job placement specialists. You pay 5k and they get you a good job. Of course it was basically a 5k resume writing workshop with zero success in getting people jobs. They too were run out of town by consumer complaints but without the toothless publicity.
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