Quote:
Originally Posted by Amethyst
If what she requested was not possible to provide, the company should not have taken her on as a client. To take her money, knowing they couldn't provide the product is fraud.
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Definitely.
I also have to admit that I didn't realize that there is a difference between "dating sites" and "matchmaking" services (the latter being more expensive, but more of a hand-selection made by "professionals" than a computer match from an algorithm), so from that perspective, I agree that this person was a victim of fraud. There should be at least a partial refund for these services if they fail to deliver and a full refund if they honestly didn't even try. I don't see how they can promise anything more than an equal however, and nothing beyond that should be guaranteed IMO.
It's also worth mentioning that CBC cleaned up the story a little since it was first posted to not be quite as disparaging against the "toothless gentleman".