Quote:
Originally Posted by jtfrogger
If you want to go through a painful experience, ask for a statement that includes that information. I did it a couple years ago. I was so poorly done, I think my rep manually put it together.
|
I asked for one last season, and they acted like I was asking them to dig a ditch around the Saddle Dome so I told them not to bother. The customer service is very disappointing. With my KC Chiefs tickets, I asked my ticket rep for the same info and he pulled it up immediately and went through it over the phone with me, then he emailed it to me. A lot less games, but probably four times the season ticket holders to deal with. Night and day difference in how the two organizations treat their customers.