[Erick Estrada]

It appears the lady tried to take a stroller on the plane and didn't deal well with with the staff not letting her bring it. We don't know the details if she ignored the employees and tried to bring it on to which they took it. That guy in the seat trying to act like a tough guy doesn't exactly help the situation as if you have kids in the plane that's the last thing you want them to witness. No doubt things could have been handled better but sobbing uncontrollably because you can't bring your stroller on the plane? Sometimes I sympathize with employees that have to deal with this stuff every single day and are subject to being recorded and scrutinized when you are only seeing half the story which is usually the part that is done to bring outrage and point fingers.