Quote:
Originally Posted by RougeUnderoos
You can repeat the corporate bull#### line all you want, but it doesn't change the fact that the guy was getting ripped off, and when didn't smile and just take it, he was beaten up.
Splitting the costs with thousands of people or "executing a fix" aren't the customer's problem. If they wanted the seat that badly, pony up a few more bucks.
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Technically he wasn't, as the reimbursement was far more than the value of the ticket.
I reiterate that no post I have made in this thread is in defence of United and I certainly disagree with what they did.
Quote:
Originally Posted by Chell_King
If you paid to be on a Recreation softball team and they overbooked the amount of players on a team and randomly decided to cut you from the team would you think you were being treated unfairly? Or would you think that because you were the Best Hitter that you were "more important".
Would you blame the system?
Would you blame the Team Captain?
Would you blame you?
Speak to this...
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I'd blame the system, but I'll add that this is a terrible analogy as you're conveniently leaving out the part where you would either be offered a spot on another team in relatively short order,
or fully reimbursed for the value of your registration plus more.
Again, I'm not a fan of a couple decisions United made in this incident, but if somebody were to read only the last few posts in this thread they'd think United just randomly (it actually wasn't random) picked a dude who paid for a flight and kicked him to the curb with
nothing.