Quote:
Originally Posted by ken0042
United has 10s of thousands of employees- so I'd think there would be options for crew replacement- not just this option.
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Of note is that United doesn't fly to Louisville; it would have been a Trans States/ExpressJet/Republic crew for which there is almost surely not a pool of thousands to draw from on short notice as they run tighter margins in terms of crew availability.
Quote:
Originally Posted by nfotiu
One question I have not heard an answer to, is what was the plan for the crew to get there? Did they arrive late from somewhere else? Were they just counting on the plane having 4 empty seats without reserving them even thought they sold out the plane?
If it's the former, then I can understand your reasoning. If it's the latter, then I think that is a crappy way to run a business.
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Something would have went irregular earlier in the day for them to have to do this. Crews deadhead all the time, but you don't intentionally plan to have to involuntarily bump.