Quote:
Originally Posted by CliffFletcher
If an airline had a policy never to overbook, and it charged 10 per cent more to account for that shortfall, they'd lose out to competitors who overbook and have lower prices. When consumers care only about the lowest price, they get services that have low prices and are lousy in every other way.
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I don't know if that's true. I know a lot of people who are very loyal to the airline they fly. Especially those who travel a lot.