I think the Aviation Security org (forget the name...) is getting off easy because the moment they saw the video they immediately suspended the officer in question. They accepted accountability and have suspended the employee while they work through the investigation.
They didn't try and slander the victim, or besmirch his character. Or come out with ridiculous press releases referring to terms like "reaccomodate".
Instead, they acted like most sane businesses would. People want to see the tough guy security who smashed a seniors face against an armrest and drug him down the aisle held accountable. He's been suspended pending further investigation.
That's why they are getting off easier in social media
As an aside, I saw on the news last night that there are now US Senators looking to call United to the carpet and their secretary of transportation is apparently going to look into the overbooking issue.
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"OOOOOOHHHHHHH those Russians" - Boney M
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