Quote:
Originally Posted by Raekwon
Why would they offer more than is legally required it doesn't make sense. It was perfectly reasonable for him to try and make them choose someone else but you have to realize at some point that they weren't changing their decision and accept it. Ride that train right to the stop but when security got involved you have to realize you weren't getting off the ground on that flight.
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Because maybe sometimes you need to do more than the minimum as a massive international air carrier. Especially when it's your adjusted requirements are what took a normal situation and made it unworkable.
They screwed up. Clearly. The continued defence of a company widely known for its poor service is laughable.