Quote:
Originally Posted by nik-
Maybe you go through life eating every bowl of #### that people hand you but that doesn't mean you should. Escalating is calling people in to drag off a passenger because you decided you didn't want to offer more compensation because you need to move your employees on a full flight.
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Why would they offer more than is legally required it doesn't make sense. It was perfectly reasonable for him to try and make them choose someone else but you have to realize at some point that they weren't changing their decision and accept it. Ride that train right to the stop but when security got involved you have to realize you weren't getting off the ground on that flight.