Quote:
Originally Posted by Raekwon
lol, you are allowed to be upset without dealing with it the way he did. He escalated the situation and it was poorly handled, stop acting like he is a saint because he is a paying customer that was already seated.
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Maybe you go through life eating every bowl of #### that people hand you but that doesn't mean you should. Escalating is calling people in to drag off a passenger because you decided you didn't want to offer more compensation because you need to move your employees on a full flight.