Quote:
Originally Posted by nfotiu
It will be interesting to see how United (and other airlines) handle similar incidents in the next little while with the social media microscope on them.
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For a while they'll just make sure they don't have to bump after boarding, and increase comp offers. If this particular situation happens again, they'll simply call the police which is what should have happened the instant he refused, and people will be far less likely to fight unless they want to go to jail. The law is still on the airline's side, because even if you paid for the seat you still have to leave.
Because if it's Chicago police dragging the guy out and making him bloody, then it's a lot easier to shift the blame on to them, not to mention the guy is then resisting arrest/interfering with a flight crew and possibly getting felony charges.