Quote:
Originally Posted by MBates
But also, if you can take the time to publish accounts of bad experiences you have had, then make sure you also take time to submit formal compliments for the good experiences. It matters to the individual officers as people trying to do the right thing to know that it had a positive impact to a citizen; and formally it matters to their chances for promotion.
Perhaps most importantly, reinforcing the positive experiences as often as possible has the biggest chance of spreading such conduct throughout the service from the bottom up. And in the end, the goal ought to be to improve our police service even when we are harshly criticizing the conduct of one or more of its members.
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Not even just to the officers. It makes most emergency responders day when someone calls up with a compliment. Just today I had someone call up to compliment the officers they dealt with at a different time. General complimentary messages get sent around, and who knows who needs it at that time. I've had some well timed general compliments help me out as well.
It's so easy to get mired only in the negative. Seeing some positive has never not helped.