DHL is absolutely the worst. I had to send medical equipment through them as per the request of the repair company .
They lost my 30 k hyperbaric chamber oxygen compressor for 2 weeks.
The repair company lied to me about having it initially but we were having too many issues at home without use of our chamber so being the super impatient person I am I called everyday asking for a progress report until finally some one admitted it was lost and DHL was scrambling .
I paid extra for insurance thank goodness and ended up with new equipment getting shipped back for immediate replacement .
To this day I have no idea where our compressor is.
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