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Old 03-14-2017, 11:37 PM   #26
BsFaninCGY
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I freelance for a living and have dealt with this scenario a few times. I know you said they're ignoring you, but I would send one last email. Attach the invoices. Calmly and professionally let them know they are outstanding and by how much. Let them know this is their final opportunity to make payment. Set a date. Here's an example of one such email I've sent before:

Quote:
This email is regarding Invoice XXX from XXXXX in Calgary on September 4th, 2012.

When we last spoke you said there had been some change in the way accounts are paid and that this would be processed right away. That was 31 days ago. As of this email, this invoice is now 144 days past due. In this industry where we work with new clients regularly and on good faith this has reached an unacceptable level - especially with the lack of communication on the matter.

I am headed out of town for work until Thursday, March 7th. This is as long as I can extend this goodwill. If payment is not directly emailed to me, or in my mailbox by this date, I will be forced to pursue whatever action necessary to obtain payment for the services I provided. In addition, if payment is not made in full by my return, a late fee of 10% per 30 days overdue will also be applied to the total amount owing.

I hope you understand where I'm coming from on this and that this can be cleared up quickly.
Never threaten legal action. Be firm. I was etransfered funds the next day along with an apology. If you feel this won't get it done alone, CC every colleague, associate, or client that is involved in the project and embarrass the non-payer. If none of that works, go the legal route.
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