Leadership in this situation would be something like, require each manager or executive commit to five hours per week driving for Uber as part of their job. Even 3 hours.
If Kalanick was serious about leadership, it starts by understanding your core business and the experience of the drivers and customers that make that business what it is.
The leaders I respect the most are those who are willing to work with anyone in the organization, even if it means helping do the work that is below their "level". If you run a dairy, be willing to milk the cow.
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