^ not to say that Vivint is great, but I'd have to think almost all alarm companies have the same type of complaints against them.
I know we were with counterforce for about 10 years prior to Vivint and when we cancelled they continued to take payments from us despite the fact we sent an email cancellation and had to wait 60 days. In addition they stopped charging us for two months, then restarted. It took them 60 days for them to process a credit.
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