Quote:
Originally Posted by DementedReality
i still dont think you guys get it ... UPS is providing a service, they are entitled to charge extra for it.
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That's not the point. The point is that neither you, the receiver, nor
the sender were informed of this "service". Until the package gets to
you, only then are you told the amount of the extra charges.
Nowhere do they inform you of the "brokerage" fees. Go to UPS.com
and do up a quote, and you'll see.
Then, if you don't want to pay the fee, they send it back, or "lose" it,
which has happened to me once ($140 item, they wanted $40 for the fee!
Talked to the shipper and he told me to take the "send it back" option.
He never received it back.) They hold your item hostage for something
you (and the shipper) had never been informed about.
ers