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Old 01-06-2017, 07:48 AM   #604
Bigtime
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Join Date: Apr 2008
Location: Calgary
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Quote:
Originally Posted by Amethyst View Post
Notable also charges for making a reservation. They have a number of practices I don't like, so I don't go there, despite hearing the food is good.
Quote:
Originally Posted by Ducay View Post
Wait, they do that? I've never seen anyone threaten to charge for resos, let alone actually doing it. That's pretty brutal.
Quote:
Originally Posted by Amethyst View Post
It was a few years ago. I tried to make a reservation and they wanted me to pay $200. Not a credit card to save it, but actually pay ahead of time.
Quote:
Originally Posted by malcolmk14 View Post
Not true. They take $100 for a large party reservation (more than 4 I believe) and hand you a gift card when you walk in the door. I have reserved there multiple times with a party of fewer than four at no charge, and twice for a large party with the aforementioned practice. I have no problem with it, as they only have one large table.
I've followed Michael Noble (head chef and owner) on twitter for quite a few years. He's tweeted quite a few times in the busy seasons for them about reservations cancelling last minute or no showing, and how that affects quite a lot for them (staffing, meal prep, etc.). I'm assuming that is why they now implement this pre-charge sometimes.

He's never come across as really grumpy when he talks about it, but showing those of us not in the business the effects of late cancellations and no shows on their industry.
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