Quote:
Originally Posted by polak
This is the nicest thing anyone has ever said to me.
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I had a similar situation with insurance not too long ago and you get so enraged with the feeling that you're being brushed aside when you paid for something you were supposed to get.
Too many large companies get away with garbage like this and too many consumers just make excuses for the company or whine annoyingly and then quietly slink away... which only makes stuff like this happen more. It's commendable you put yourself out there to get what's yours. It's also sad that was your last, if not only, resort.
I hope you take this to the ends of the Earth to get it resolved and I hope Truman gets knocked down a couple pegs because of it.