So Truman has been eerily quiet today. Never got a reply to my email about them honoring the ANHW despite the permit issue which was a pretty good out for them and the hinted media involvement too. I'm really having a hard time understanding their logic here. It really seems like they're going to try and ride this out. I'm going to make sure that this gets directly to every prospective customer they have.
I wonder if they're feeling pressure from other builders to take this on the chin so that they can all keep this one year warranty thing rock solid.
They need to realize that it's 2016 and they can't hide behind company policy anymore. Anyone with an internet connection can make enough noise to bring attention to any issue.
Business in 2016 101.
Last edited by polak; 11-17-2016 at 01:54 PM.
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