Quote:
Originally Posted by Huntingwhale
As someone who is in the market for a new home, this has very much swayed my decision on whom to select. Well done Truman.
These things happen. Sometimes you can't control it. But what you CAN control is how you respond and react to these situations. People are pretty forgiving for the most part if a company deals with it in a good manner. Clearly this is not a good way to deal with it.
#### happens. But how you deal with makes all the difference. Then to delete the comment section (aka damage control)... 
Truman reps are probably reading this. You guys know damn well you'll end up giving in once this hits the news or this goes viral. Why delay the inevitable and look like fools? The fact that it takes an online community and potentially the media to sway you is pretty disgraceful. |
That's why I said what I said...I'm going to reference this when my clients are considering a new purchase and deciding between builders.