Quote:
Originally Posted by Ducay
See this is what I missed. Didn't see that part, exactly why I asked what the damage was.
I'd hardly call that piling on, but like I originally said, its a minor defect that (unfortunately) has the potential to do some major damage apparently. Again, we're not talking about these guys installing something substandard or performing practices that are abhorrent or outside industry norm, we're talking about one install guy's caulking gun running a thin bead without noticing, or the epoxy not being mixed perfectly, or other (silly but damaging) easy faults with the adhesive.
Things happen, Truman could be nicer and more helpful 100% agree, but again, this isn't gross negligence or deceitful practices like the thread makes it out to be.
I would imagine some more pushing and insurance should cover it. Do you have an umbrella policy?
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Things happen? What a lazy flippant response to a sink that can't hold its own weight. I don't know what you do for a living but I really, really hope I'm never dependant on it.
If you care at all about quality "things" don't happen.