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Originally Posted by DoubleF
I didn't have as many of these issues because I have the later generation, but I do totally understand some of the annoyances you are running into.
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I read up on how it works and why it does what it does. The scheduling thing was appreciated at first, but it overwrote my changes and never learned when we came home despite it being in a high traffic area. If I'm constantly adjusting it down or up to the same temperature 5 days a week it should catch on. I think it's designed to move to a prescribed range between 17 and 22, with the highs and lows in that range depending on whether it's running the AC or furnace.
The power draw only happened once I got A/C installed. Apparently it isn't pulling enough volts to run both controls and keep itself alive when I have it in heat/cool, where alternates between furnace and A/C as required. It stays perfectly charged if I unplug the A/C wire on heat, and when both are plugged in on cool. Once the battery drains away it stays on telling you it's dead and the furnace fan cycles on and off every few seconds. We've woken up to dead nest and no heat in the house a few times which is ridiculous because the display is on its usable aside from providing no heat.
Mine also froze during updates in the past and I had to roll back the firmware manually. This latest version I can't seem to adjust the temperature on my phone anymore. Stopped caring in general about the whole thing. Just sold our house and the nest is staying behind. Will get something better than a overpriced piece of brushed industrial art next time.