Quote:
Originally Posted by rohara66
I thought I was the only one that experienced YYC’s ridiculous early morning ‘rush’ of flights.
####ing ridiculous.
I check in online the day before, select my seats check my bag so I should have to do it grab a baggage tag and be on my way. Well guess what, Westjet in their infinite wisdom has 1 line/2 desks open for people that have done exactly like I have and prepared in advance. Yet they have 6 or 7 desks open for people that need to still check in. WTF? Ended up taking over half an hour to just dump my checked bag. Rush through the remainder of the ‘process’ to get to the gate as the plan is already boarding. Brutal.
Morning flights I arrive 2.5 hours early and deal with it if I get through in a decent amount of time (usually doesn’t happen).
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I flew to Halifax in October, and it took me over an hour and 15 minutes to get my baggage tag and drop my bags off. That is completely unacceptable for a domestic flight, and it was all on Westjet. Simply not enough agents, which in turn screws up security because now they have a backlog of travellers. How in the #### can you not appropriately staff your kiosks when you know months in advance how many travellers you are going to have that day?