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Old 10-24-2016, 11:40 AM   #957
psicodude
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Quote:
Originally Posted by puffnstuff View Post
Two questions.
For an early flight to the US, 645 am, how early does the US customs open? Whats the timing like that early?
The travellers are elderly and one hasmobility issues, are there wheelchairs available somewhere to help them along? How do you get one? Is it a YYC thing or does each airline deal with it differently?

tia
Are we talking before or after the new terminal opens next week?

Either way, the standard 2 hours will be plenty at that time of the morning. In my experience, it will be really quiet at 5:00 am. The airport supports mobility impaired people really well with wheelchairs and carts. Just ask when they get there. To help things along, have them check-in to their flight online 24 hours before hand. That way, they can skip the longer line and just print out their bag tags and proceed to the Westjet bag drop. Make sure they have their blue customs card filled out beforehand as well. (Assuming that is still a thing after the new terminal goes online).

It might be worth a call to Westjet and double check what time their check-in folks get to work.

Last edited by psicodude; 10-24-2016 at 11:46 AM.
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