Quote:
Originally Posted by peter12
Maybe. Maybe. It all depends on how much customers like using them. I think the McDonald's kiosk experiment has been a complete disaster, and if you go to Walmart, there are still tons of people using the regular tills.
Personally, after an initial experimentation with the automated tills, I switched back to interacting with an employee.
So many things can go wrong that a till cannot help you with.
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Safeways is the big one for me, I've noticed that they've sharply reduced the number of cashiers working except during peak shopping hours and only keep one or two tills open with actual cashiers, they encourage the rest to use the automated checkouts.
At my safeways, they've sharply reduced the number of full time employees to part time