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Old 08-31-2016, 08:14 AM   #547
Superflyer
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Quote:
Originally Posted by Jimmy Stang View Post
Is anyone having their Hitron modem go offline randomly, requiring a power cycle?

So far it has happened twice at home in a little under a month. No big deal - just power cycled it and everything came back. But it also happened once at work over the weekend (also a new Hitron modem), and we have people remotely connecting. That time I called Shaw and they said that there was a very brief outage, and the modem didn't reconnect properly afterwards. They could "see" the modem remotely, but it hadn't "grabbed an IP". So they forced a reboot and after that everything was back online.

Just wondering if this is a flaw with the Hitron modem that others are seeing. This never happened before at home or work, and now I've had three occurrences in the first month with the Hitron.
Actually happened to me this morning. Only had it for 2 weeks so far.
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