Is anyone having their Hitron modem go offline randomly, requiring a power cycle?
So far it has happened twice at home in a little under a month. No big deal - just power cycled it and everything came back. But it also happened once at work over the weekend (also a new Hitron modem), and we have people remotely connecting. That time I called Shaw and they said that there was a very brief outage, and the modem didn't reconnect properly afterwards. They could "see" the modem remotely, but it hadn't "grabbed an IP". So they forced a reboot and after that everything was back online.
Just wondering if this is a flaw with the Hitron modem that others are seeing. This never happened before at home or work, and now I've had three occurrences in the first month with the Hitron.
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