In general I don't think the service is any worse than it ever has been, certainly not a widespread problem. Seems like the OP is complaining about fast food chains. Sometimes they screw up, its low cost high paced environment, occasionally you will get the wrong order. As for the TFW's, I think most of them actually do a very good job.
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A few weeks after crashing head-first into the boards (denting his helmet and being unable to move for a little while) following a hit from behind by Bob Errey, the Calgary Flames player explains:
"I was like Christ, lying on my back, with my arms outstretched, crucified"
-- Frank Musil - Early January 1994
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