Customer service in Calgary - thoughts?
Does anyone else find customer service in Calgary to be going down the drain? I'm a born and raised Calgarian and I can't recall ever dealing with this level of customer service. It seems like the bigger fast food chains maybe have moved away from "the customer is always right" and is now a strictly money making venture.
I think a big issue lies with TFW (temporary foreign workers). You can't go to any restaurant without there being at least a few and in a lot of places like Tim Hortons the entire staff is made up of TFW. My orders are always being screwed up, and when you complain nobody cares.
In the more fancier restaurants it's still ok but I still find that servers feel like they are owed a tip instead of earning it.
So I'm mostly talking about fast food chains, Timmies, McDonald's, Wendy's, etc.
And don't get me started on the wait times.
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