As a salesman (not vehicles) I can tell you that I expect to haggle on every deal. Not that I enjoy it (I hate haggling when I'm the buyer), but I need to be prepared to negotiate on every deal. Some buyers love to haggle, they live for it. Others don't. I had no formal training and have basically just learned from experience that sales is a balancing act. I need to make some money, but I need to have a competitive price or I can lose the sale right off the bat. I also need to leave some room to negotiate because some buyers need to do that to feel they've gotten a good deal.
Bad salesman won't be able to feed themselves. Good salesman will have happy customers that trust them and come back time after time. It's a process, and I feel it's about being freindly, honest, reliable and fair.
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