Quote:
Originally Posted by calgaryblood
Telus is a joke. A friend called in to cancel a few weeks ago and they made an offer for them to stay and matched Shaw's offer. They made an appointment for last Wednesday to go to high speed internet, didn't show up and then rescheduled for today and then didn't show up again. He calls and after being on hold for an hour he is told that there is no appointment and the offer he was given two weeks ago was withdrawn because he took a free TV two and a half years ago. No courtesy call to let him know and no call to tell him the appointment was cancelled.
Thank god I switched to Shaw.
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I presume your friend is going to switch. That's madness on telus's part. They're not coming out looking good in all this.
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