Quote:
Originally Posted by RedHot25
Naive question, but shouldn't your insurance company be fighting this for you? Especially if it is no fault on your end.
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She was contacted directly by the other party. We just spoke to her insurance and they are going to get get her in touch with an adjuster to help her deal with the other company. She doesn't have collision coverage. I'm assuming that's why they aren't dealing with it beyond providing an adjuster?
Quote:
Originally Posted by Dorkmaster
Given the damage I assume a police report was filed so there is full proof that you are not at fault. If you are rear ended your claim should be no fault and thus you will not be rated with an at-fault accident. I would go to your own insurance in this instance.
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A police report was filed. Our concern isn't who is at fault (both parties have agreed it was no fault of her own). Our issue is with the amount they offered because their appraiser "found" prior damage even though it has never been in an accident.
Quote:
Originally Posted by GoinAllTheWay
This doesn't make any sense. How would she be able to file a claim if she doesn't have collision coverage? Unless he was referring to an accident benefits claim?
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Her insurance said they'll provide her with an adjuster to "advise her how to deal with the other insurance company" even though she doesn't have collision coverage.