Telus or Shaw install needed urgently
Long story short, I am wondering if install techs are self contracted and able to fit additional appointments in.
My long term tenant just left a place in which I filled for 2 weeks under the assumption there would be tv and internet. I was told someone from Shaw would be able to make it out today. After calling at 11 I was told I was the next job so I went to the property. 2pm rolls around and I am told it took longer but he would be calling me shortly and was on his way. 4pm rolls around and I am told it won't be until August 7th. Obviously I am beyond frustrated wasting 5 hours doing nothing but even worse is the tenant will leave (rightfully so) as they don't want to be without internet for half their stay costing me a good chunk of money.
Are there any techs for either company on cp? I am happy to pay a additional rate/side cash to get it done if it is on their day off ... Really anything to avoid losing the tenant who has potential to be long term.
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