[Inferno099]

EDIT: ALL WORKING NOW... Unplugged ALL cables & plugged back in... still was not working last night; but just tested at 2pm & VOD is finally working - so not sure what solution was.... if a remote update from Shaw support for past few days or the physical unplugging & re-plugging with system re-setting itself from my end...

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Friday night I got the Internet 150 & speed tests confirm 160-170 on wired connection. & up 15.5-16.5
I have not tried anything yet that would show this.

and after 20 years with Shaw decided to go with their Gateway system as it is supposed to be much better than the initial release years ago.

In any event the TV system itself systems to work well, but the VOD, shomi, wishlist, etc all have not worked since the technician left.

I've tried customer care & they've tried a few things (updates, restarting the gateway & portal on other tv... to no avail yet.)

Just wondering if anyone else had seen & resolved this issue.


The only thing I did after the technician left – was to rename the wifi network from the Shaw # to a personalized SSID.


2.4 GHz:
xxxx

5Ghz:
xxxx

ERROR DIALOG:
“This channel is not currently being broadcast, or there is a problem with receiving the signal.

Please try another channel to verify that your signal is functioning properly and check your channel line-up to make sure this channel is being broadcast.”

TIA