Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - Shaw 150 MBPS deal- $80 (Telus rumoured to match) [Split from Shaw TV]

psicodude · 07-20-2016, 06:40 PM

I am the first to pile on Shaw when they suck, so I have to give them props when they do awesome.

I signed up online late Monday night and received a call Tuesday morning telling me to either pick up the modem or wait 2 days for install. Waiting is for suckers, so I walked over to the Shaw location downtown this morning and no line. Entire process took 3 minutes. I didn't have my old modem on me, so they charged a $50 deposit to my account, which I get back upon return of the old model. Cool. The Shaw rep offered to enable the new model right away, but that would kill internet at home and anger the wife, so I decline. I get home this evening, plug in the new modem, and send @shawhelp a tweet asking if they can enable the new modem. They get back to me in under 2 minutes and I am now up and running, in bridged mode, in under 10 minutes total. What a fantastic customer experience.

Speedtest on both wired and wireless is consistently over 170 mbps, and I saved $6 per month from my 50 mbps plan. Love it!

07-20-2016, 06:40 PM	#164
psicodude First Line Centre Join Date: Nov 2006 Location: Calgary Exp:	I am the first to pile on Shaw when they suck, so I have to give them props when they do awesome. I signed up online late Monday night and received a call Tuesday morning telling me to either pick up the modem or wait 2 days for install. Waiting is for suckers, so I walked over to the Shaw location downtown this morning and no line. Entire process took 3 minutes. I didn't have my old modem on me, so they charged a $50 deposit to my account, which I get back upon return of the old model. Cool. The Shaw rep offered to enable the new model right away, but that would kill internet at home and anger the wife, so I decline. I get home this evening, plug in the new modem, and send @shawhelp a tweet asking if they can enable the new modem. They get back to me in under 2 minutes and I am now up and running, in bridged mode, in under 10 minutes total. What a fantastic customer experience. Speedtest on both wired and wireless is consistently over 170 mbps, and I saved $6 per month from my 50 mbps plan. Love it!