Quote:
Originally Posted by FireGilbert
It doesn't apply to everyone but in a lot of cases someone who needs tips to survive will provide better service than someone with a guaranteed income.
Another part of it is the high minimum wage. Restaurants can't afford a larger work force so overall service suffers even if individuals are providing good service.
Culture plays a part too. North Americans seem to be okay with complaining if they are not happy while other cultures prefer to keep their mouths shut to avoid embarrassment.
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That in itself should be a red flag for society as a whole. You're basically saying it's ok for the service industry to pay their employees laughable wages and provide next no benefits so long as the consumer picks up the slack on their behalf. No one in North America should need tips to survive. If these establishments can't turn a profit while paying employees a wage they can live on, then they shouldn't be in business.
I don't mind tipping servers at all, it's the fact that the people that run these establishments cry the blues when they're getting off essentially paying what is comparable to slave wages in our society.