So you are saying my wife lied to me, after saying she hates the Windows 10 popup, and doesn't want Windows 10 but actually no, she decided to schedule it and let the installer ruin her morning? Uh uh. And the hundreds of thousands of other users who have had the same thing happen? Really?
Look, whatever the technical issues behind this disaster are, the fact is people are having their machines upgraded when they don't want it. Whether they accidentally clicked yes or not shouldn't really be the issue. MS could have avoided a lot of blowback by providing one final confirmation AND by providing and option to not get bothered every day by an annoying popup.
I've got plenty of experience with end users, and if you watch them, when the computer does something they don't want, they don't read it. They just click next or close to get it to go away. It's up to MS to design the system to operate in a manner users expect. And if it spams them with popups, the expecting reaction is going to be "go away", like they do with all popup boxes. It's either poor design, or nefarious design. Which do you think it is?
|