I am going to be giving up my TD VISA, after being with them the 12 years. I've had a couple of their cards, but I've had the TD Travel infinite since about 2008. The reward was 1.5% of purchases could be redeemed for travel. What I was unaware of is they changed the value of the rewards. I had a current balance of 260,000 points earned giving me $1,300 in rewards. I booked a $400 flight and went to their site to redeem 80,000 points. On the site I was told it would cost me 100,000 points, as I booked outside their expedia site. There was a change in November that I hadn't read. I called customer service to inquire, and they said there was nothing they could do. The value of my rewards had been cut by 20%. I applied the 260,000 points against a purchase for $1,040, and will be spending my purchases on another card. I hate booking through expedia, and I don't think it's fair that my earned rewards were discounted after I earned them.
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