I used to do the DIY tax returns. Did the H&R Block kiosks too. Then, one year, the wife and I had a complicated return and brought it to Locke. The guy's stand up, super easy to deal with, and I was amazed at his knowledge.
Will never do it myself again or go elsewhere.
"Once you try your return with CP poster Locke, you'll never again use H&R Block"
Believe it or not, that's not trademarked...yet.