Quote:
Originally Posted by GirlySports
If that is true then that's a terrible business plan. Any business has to retain customers and gain new ones.
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Whatever they're doing is clearly working. Revenues have increased unimpeded for years. The only thing slowing them down recently is the fledgling Canadian dollar.
The entertainment industry can't be compared to retail in the same sense that companies in that industry have to kiss the asses of its entitled customers constantly. It's not like there's another NHL for you to start watching because this one pissed you off. They have us where they want us and they know it.