Huge bump, I know.
Looking for some advice to try to get on a Telus promo plan despite being a long term customer.
I have been a customer with Telus for 14 years. My last contract with them expired almost 7 years ago and I'm on month to month. At that time they didn't offer me the option to renew the contract and said they could only offer me a discount to buy the equipment to go month to month, no other discounts could be applied. Both the modem and PVR's are on their last legs now.
I went into a Telus store earlier today to talk to them about the fact I was a long time customer, had been off a contract for a number of years now and wanted to know what offers they had for existing customers that might let me upgrade the equipment as well. I thought the Sales Rep was going to burst out laughing.
Currently, I'm paying $57 a month for Telus Internet 15 and $74 for the Medium Choice Combo (I'm grandfathered in on an old plan) which is Essentials and 6 of the old style of packages. Total bill for both is $131 (minus a 10% discount as I work for a company they offer a discount to and $15 bundle discount for having Internet/TV/Mobilicity).
Any suggestions (including if I'm already paying a decent price and STFU) how to approach getting the promo pricing and some new equipment (even on a rental)?. Last time I would have spoken to Retention's was about 4 years ago when I moved and was trying to get them to match Shaw and was set up to leave them. Unfortunately due to the age of the house, Shaw didn't work out (wiring issue) so I'm stuck with Telus.
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