Quote:
Originally Posted by FireFly
Busy circuits happen with every company. Try using your cell at half time during a football game. Likely won't work cause everyone else is trying the same thing. No coverage at the Stampede? Might be the other 30,000 people also on their cell phones. And RedVan you're right. If you pay us $30/month and drop your phone in a puddle 1.5 years into a three year contract, that's too bad. If you pay us $300/month and do the same thing, we'll get you a new phone. Doesn't take rocket science to figure out why. Has to do with profit margins.
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The problem wasn't with them refusing to give me a phone...it was with them saying they'd give me a phone and then not sending it.
If they follow your example, all it takes is 10 of the little guys getting ****ed off at poor service to equal the big guy. I'd be willing to bet there are more than 10 times the number of little guys than big guys nowadays...everyone seems to have a cell now. It's bad business no matter how you slice it. If a lack of resources dictates having to prioritize one over the other, then sure the big guy is the way to go. But when dealing with the little guys doesn't hamper your dealings with the big guys, all those little $30/month bills ad up pretty quick.