Quote:
Originally Posted by para transit fellow
What puzzles me is the number of stories about on-going poor taxi service yet so few complaints about taxis/ limos reported in the City's 311 app.
Are these taxi stories recent events?
Has there been a correction effort within the industry as a result of previous complaints?
Has the public burned out?
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I sent in a complaint last year about a particular driver and had the plate number and nothing was done. I attempted to follow up and wasn't even provided an update as to if the driver was disciplined or even notified. What's the point?