Quote:
Originally Posted by zamler
I don't understand why some feel the need to demonize Uber so much.
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I think people dig their heels in to support a side no matter what. I can tell you why my riders tell me they like uber.
1. Availability - Cars are almost everywhere in <10 mins instead of (for example) sitting at the airport waiting for the long rides at 2am. Drivers don't refuse to take people places because of #2
2. Ranking system - Uber drivers HAVE to be kind because they will literally be fired with anything less than a stellar rating. Number one comment "It's so nice to be in a clean car!"
3. Price* - Clearly people love the cheaper rides combined with the generous amount of promo codes thrown out there
* I suspect price gets people hooked, but it sure seems like people have no problem paying surge fares because I was hopping even on Halloween when it was 3x.
3. GPS - the guys like knowing they aren't getting screwed around by taking the long way, girls feel safer know they are tracked
4. No cash - People like having everything done through paypal/credit card beforehand. Get right out at the end. Some people told me that taxi credit card machines are often broken
5. The app - Watch your car arrive, know exactly when it's coming, don't have to talk to a person to order
If you don't like Uber lobby your municipal reps, but I can tell you that you're probably not going to change people's minds who are actually using the service. They really really really like it.