[Crumpy-Gunt]

Have you ever worked a customer service job? Sometimes you have to stoop and be polite. Entertain people's ignorance if you will. Pat had no right to speak to the callers with the tone he had. Interrupting them, yelling at them and being downright immature. Yes some suggestions were irrational.

What if you work in a tech store and someone comes in looking for something that doesn't exist or obviously wouldn't be in a tech store like an iPhone running android or Windows OS. Would you yell at them, cut them off and tell them they are stupid? He is at work after all and the stations need their listeners.

We get it pat you are an expert on the flames and get to interview treliving and see everything first hand. But don't be a ###### bag. I remember waiting on the phone for it to be my turn and it sounded like he was being really rude with another caller before me. Kind of irked me. Why not sit through something and listen to the persons points and then come back and say I disagree and here's why. No need to shout at people and cut them off. Especially some of the people who clearly have a tougher time expressing themselves and do t sound confident. You never know how that could effect someone..chewing them out on air because they wanted to call in and say we should have got a number one goalie in the off season. Pat could have just said that's easier said than done..next caller.

Cant expect every caller to be well spoken and have something interesting or new to add? Some people call in to rant and blow off steam. The show is what it is. If you want constructive discussion about the games..come on Calgary puck.

He entertains the crazy ideas of Robert and yuki..but they are regulars. Usually he doesn't lose it like that. I think he knows he messed up. But generally he is very pushy and aggressive on air. Last night he was just out right disrespectful.